Due to the fact that RankLeads.com offers non-tangible irrevocable goods we do not issue refunds. As a customer you are responsible for understanding this upon purchasing any product at our site.
However, we realize that exceptional circumstance can take place with regard to the character of the product we supply.
Therefore, we DO issue lead credits/replacements for the following reasons:
- Phone number is disconnected, or is the wrong number
- Contact information is incorrect
- Contact is not a business
- Contact information is an internet marketing firm testing competition
- Contact is a duplicate lead already received within the past 30 days
Such issues must be reported to our Support Department within 5 days from the date of receiving the lead/s. Please allow 7 business days for Support Department to review your request and issue replacements. Complaints which are based merely on the customer’s false expectations or wishes are not honored.
Thank you for your understanding.